Congrid — site inspection case study · Karine
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( Case study · Concept · Construction & Architecture )

Site Reality Meets Design Intent

A construction site-inspection app I designed the mobile experience for — extended here into a project-first layer for architects, interior designers, and site teams.

Year
2022
Duration
5 months
Role
UI/UX Designer

( 01 ) The problem

Architects and interior designers work in files — PDFs, spec sheets, email threads. Site teams work in checklists tied to a floor and a room. When something changes on site, the design side finds out late, secondhand, or not at all.

68%

find out late

Of survey respondents said they learn about a site issue that affects the design more than two days after it was logged.

A desk covered in scattered project tools — spreadsheets, printed floor plans, a phone inbox and sticky notes reading “Five inboxes. Zero clarity.” and “Reported but not seen”
  1. Architects and designers rarely see site-logged issues in real time
  2. Project numbers — area, budget, deadline — live in spreadsheets no one on site opens
  3. 81% of respondents use 3 or more disconnected tools to track a single project
  4. 57% of interior designers have never opened their contractor's site tool
  5. Updates arrive through five different inboxes instead of one

( 02 ) The objective

Turning scattered tools and late updates into one feed everyone actually checks.

  1. Give design-side stakeholders visibility into site status without a site visit
  2. Keep project numbers — area, deadline, budget — next to the notes about them
  3. Extend an existing, working site-inspection pattern rather than replace it
  4. Surface every change in one place, in real time

81%

of respondents use 3 or more separate tools to track a single project

90%

want one feed of what changed, rather than separate per-tool notifications

57%

of interior designers have never opened their contractor's site-inspection tool

( 03 ) The solution

Congrid: one app for a project's notes, its numbers, and everyone who touched it — the mobile experience I designed, extended here with a project-first layer.

Grounded in a small discovery study — a 42-response survey, 9 interviews, and a review of the note / area / filter flow I already designed for Congrid's mobile app — this case study keeps that flow intact and adds a project layer above it: what a building is, how big it is, when it's due, and a feed that surfaces every change to anyone on the project.

  • One feed, not five inboxes

    Every change — a new note, a status flip, a moved deadline, a comment — surfaces in a single chronological Updates feed.

  • Numbers belong next to notes

    Area, deadline and status live on the same card as the note, not in a separate spreadsheet.

  • Inherit, don't reinvent

    The existing note / area / filter flow already works for site logging; new screens extend its visual language rather than replace it.

  • Photos before paragraphs

    Every note and project leads with an image; description text is secondary.

Congrid log-in screen with email and password fields, plus Google and Apple sign-in
Home dashboard: three active projects, each with a deadline chip, area in m², progress bar and open-note count
Files screen showing storage used, a photo grid and a list of project documents

( 04 ) Background

From a single logged note to a whole project.

Congrid is a Finnish quality and safety management platform for construction sites, used by main contractors, inspectors and property developers across the Nordic region. I designed the mobile experience — its note composer, hierarchical area picker, and status filters — working closely with engineers and a project manager.

For this case study, I revisited that UI and ran a small discovery exercise with architects, interior designers and site supervisors to see how far it could stretch — then extended its visual language upward, from a single logged note to a whole project.

( 05 ) Research & requirements

Rather than assume the gap, I ran a small discovery study for this concept.

A 26-response survey of architects, interior designers and site supervisors, 9 follow-up interviews of 30–40 minutes each, and a structural teardown of Congrid, the site-inspection tool I designed.

What this looked like

  1. A 26-response survey across architects, interior designers, and site supervisors on residential and commercial fit-out projects
  2. 9 follow-up interviews, 30–40 minutes each, on how design-side stakeholders currently track site status
  3. A structural teardown of Congrid, the site-inspection tool I designed — the note / area / filter flow this concept extends
Note detail for “Door frame misaligned, unit 3B”, with location, status pills, assignee and comments
Deadlines calendar for November 2026 with upcoming project deadlines marked overdue, 12 days and 41 days
Updates feed grouped by day — new notes, verified and rejected notes, a moved deadline and comments
Notifications grouped by today and yesterday, with deadline alerts, mentions and status changes

( 06 ) Define — who Congrid serves

Three roles, one project record

Rather than a single persona, Congrid has to serve three roles working from the same project record:

( 07 ) Key decisions

Three calls that shaped the project layer

01

Deadline pills scale from days to quarters

The New project composer reuses the existing note composer's deadline-pill pattern (Immediately / 3 days / 7 days), but scaled to project-length timeframes (This month / This quarter / Custom date), so the two composers feel like one family.

02

Every card carries the same four facts

Status/deadline chip, area in m², percent complete and open-note count appear identically on every project card, so scanning several projects takes seconds.

03

Status vocabulary is inherited, not reinvented

Site notes keep the exact Pending / Incomplete / Verified / Rejected vocabulary and Building / Floor / Apartment breadcrumb from the existing Filters and Select area screens.

( 08 ) Information architecture

Eight screens, from site note to project

Working from the discovery findings, I mapped Congrid into the screens connecting a single site note to a whole project:

Each screen reuses the same card, pill and status-color language as the inherited note / area / filter flow.

( 09 ) Design

Scannable on site, clear at the design desk

With requirements defined, I moved into wireframes and then high-fidelity design in Figma, prioritizing scannability and fast decision-making — this is a tool site teams and designers check throughout the day, often to act on a newly logged issue, a moved deadline, or an approval that's waiting.

Every new screen reuses the card, pill and status-color language of the existing Congrid mobile app, so the project layer feels like part of the same product rather than a bolt-on.

  1. 01

    Home — Projects

    Dashboard of active projects with area, deadline and progress at a glance.

  2. 02

    New project

    Name, client, target date, total area, photos and a location picker.

  3. 03

    Project detail

    Pinned facts row — area, deadline, client, open notes — above a tab bar.

  4. 04

    Site notes

    Inherits the existing status vocabulary and area breadcrumb.

  5. 05

    Updates feed

    One real-time feed for every change, grouped by day.

  6. 06

    Log in

    Email/password plus social sign-in, matching the app's field style.

  7. 07

    Add photos

    Upload grid with progress state and a source-picker sheet.

  8. 08

    Files

    Storage summary, photo grid and a document list with type icons.

Project detail for Kallio Residences — Block A, with pinned area, deadline, client and open-notes cards above tabs
Site notes list filtered by status, each note with building, floor and apartment breadcrumb
New project composer with client, target completion pills, total area, photos and location
Home dashboard with project cards showing deadline, area and progress
Files screen with storage summary, photos and documents
Add photos screen with an upload in progress and a sheet to take a photo, choose from library or import a file
Settings with account details, personal data and privacy options, and notification preferences
Updates feed showing every project change in real time

( 10 ) Impact

Here's what I'd want to measure next, as this moves from concept toward a pilot.

What to measure

01

Faster path from site to design desk

Track: median time from a note being logged to first view by a non-site role, once a single cross-role Updates feed ships.

02

One place for project numbers

Track: share of projects where area and deadline stay current in-app instead of in an external spreadsheet.

03

Designers actually open the tool

Track: weekly active designer / architect accounts vs. site-role accounts, once the project-first IA wraps the existing note flow.

Open risks

01

Trust between roles is untested

Open question for the next round of interviews: will a site supervisor accept a designer watching their punch list in real time, or does that need a lighter, digest-style view?

02

The data model needs real scoping

Multi-tenant projects, cross-role permissions, and offline sync on site all need engineering scoping before this is buildable as specified.

03

A concept extension, not a validated product

The research behind this case study was run for this exercise; the next step is testing these hypotheses with real architects, designers and site teams.

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